Delivery & returns
How delivery works, what it costs and how returns work.
How delivery works
1. Order
You order online and can give a preferred delivery date right away.
2. Delivery planning
After your order we contact you and schedule the delivery.
3. Delivery
We deliver on the agreed day. Assembly is not part of our service.
Delivery
- Delivery time: stock items within 5 working days, made-to-measure within 6 to 8 weeks
- Always in stock: 90 x 200 up to 180 x 200 cm
- Delivery area: the Netherlands, Belgium and Germany, except the islands
- Delivery cost: free from € 600 (incl. VAT), € 49 below that
- Assembly: not included
Returns
You can withdraw from your purchase within 14 days of receipt; see Right of withdrawal. Exchanges after that period are not guaranteed and are decided case by case. Made-to-measure items cannot be exchanged.
Return shipping is at your expense. Deliver the product undamaged to our warehouse; you receive the address with your return request.
Warranty
Our products come with a 2-year warranty. Something wrong with your order? Get in touch and we will find a solution together.
Any questions?
See the frequently asked questions, email warehouse@mattrestbedding.com or call +31 6 84711212.